This Privacy Policy explains how we (Kāinga Ora and Made Open) collects and processes your personal data through your use of this platform. Both organisations will hold and use your data in accordance with their respective privacy policies and relevant laws (whether in the United Kingdom or New Zealand).
The Te Mātāwai Community Hub Admin team (Kāinga Ora) will have access to your Te Mātāwai Community Hub profile and all your posts. This is for moderation and supporting your activity on the site and to meet our obligations under the Harmful Digital Communications Act 2015 (link).
For more information see the Te Mātāwai Community Hub Online behaviour and moderation guide.
The Te Mātāwai Community Hub platform is delivered by Made Open on behalf of Kāinga Ora. The Made Open privacy policy can be viewed here. It should be noted that, as Made Open is a United Kingdom-based company, their collection, storage, use and disclosure of personal information is subject to European privacy laws, such as the General Data Protection Regulation.
As Kāinga Ora is providing the services that are available on the platform, our privacy policy sets out how Kāinga Ora – Homes and Communities can collect, use, disclose, store and provide access to personal information.
Making a complaint
If you would like to make a complaint regarding this Privacy Policy or our practices in relation to your Personal Data, please contact the Platform admin. We will liaise with Made Open if necessary. We will reply to your complaint as soon as we can.